Integrating Landis Contact Center with Microsoft Teams: A Seamless Experience

Julian Gutierrez


The digital communication landscape is rapidly evolving, and integrating efficient contact center solutions with popular communication platforms like Microsoft Teams is becoming increasingly crucial for businesses. The Landis Contact Center stands out as a beacon of innovation in this domain.

Seamless Integration

Landis Contact Center is not just compatible with Microsoft Teams – it is designed to blend seamlessly into it. This integration ensures a unified solution that feels familiar to Teams users, significantly reducing the learning curve and enhancing productivity.

Enhanced Functionality

Offering a range of sought-after features like live customizable wallboards, comprehensive reporting, and recording capabilities, Landis Contact Center elevates the Teams experience. Its design compatibility with Microsoft Power Automate, Power Apps, and Power BI further enhances its versatility.

Reliability and Ease of Use

As a native Microsoft Teams solution built on Azure, Landis Contact Center guarantees reliability. Its simple yet powerful hierarchical permission structure ensures data security and user accessibility, making it a trustworthy choice for businesses.

Key Benefits

This integration brings several advantages:

  • Quick addition of contact center functionalities to Teams.
  • Advanced features like Barge-In and Call Recording, easily implementable.
  • Tailored reporting tools for effective call center management.
  • A multilingual user interface, ensuring accessibility for a global workforce.

Experience the Difference

Are you ready to take your business communication to the next level with Landis Contact Center and Microsoft Teams? Schedule a demo today and see firsthand how this seamless integration can revolutionize your customer interactions and streamline your operations. Visit IPFone’s demo request page to get started.