4 Things to Consider When Choosing Contact Center Software
Your contact center software forms the basis of your customer service capabilities, so it’s important to choose the option that will produce the best results. You never want …
Using Cloud-Based Solutions in Emergency Situations
No matter where you live in the U.S., you are at risk of a natural disaster. There are hurricanes on the east coast, tornadoes throughout the midwest, earthquakes …
4 Ways Unified Communications Can Benefit Your Business
It’s hard to believe that business communication was once limited to phone calls made through a manually operated switchboard. Now, you can catch up on voicemails through your …
What is SD-WAN and What Can It Do for My Business
When you add a new cloud-based tool or service to your operations, you increase the demands on your bandwidth. If you don’t increase the amount of bandwidth on …
Business Phone Systems: PBX vs VoIP
Business phone systems have come a long way from manually operated switchboards. Though many businesses can (and do) choose to use more traditional PBX phone systems, cloud-based VoIP …
The Benefits of VoIP Phone Systems for Hotels and Hospitality
In the hospitality industry, good communication is vital when it comes to running a successful operation and making your customers happy. From customers calling in to make reservations …
